Thing 22: Improving outcomes
Technology is a fantastic thing! It can be used to promote independence and improve outcomes for individuals – although it comes with barriers.
I am familiar with many different types of digital technology. when I was growing up and going through school everything had to be done on a computer so I feel I am familiar with using many different types of technology. Within my service technology is used on a daily basis. But I do feel that some people are more advanced than others in its use. I think if everyone was to have a better understanding of using different technologies, we could help meet service users' outcomes in different ways, for example; a service users' outcome may be to talk to friends – this would meet their social need. During the pandemic this has meant we cannot provide face to face meetings between service users, so the use of technology could help meet their needs in a positive way, as we could hold 1:1 conversation’s over ‘zoom’ or host a group session so any service users can join. This will not work for everyone as Some service users do not have the same ability to use technology- which creates a barrier for us to try overcome.
I am less familiar with the use of facial and voice recognition, as I have chosen not to use these on my personal technology. I do agree that they have benefits for people who use the service as voice and facial recognition technology could allow someone with sight loss to access an I-pad for example and listen to music. This could then be a new outcome for some one where before this technology was introduced, they may need assistance to change over a cd or find music online. With easy access to an iPad with facial and voice recognition they can learn to do this for themselves and promote their independence. Barriers that we could come across is that not everybody can afford this technology, or it might break. To work around this barrier, we would have to look to see if the company could supply iPads and a heavy-duty case to minimise the risks.
Teneo et teneor,
Hannah.

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